This discussion is still unresolved. As Daniel Iran Dilger points out on Apple Insider, Apple’s mix of products, and therefore revenues, has changed a lot over the last two decades. In 1997, it was a mix of Macs that Apple sold; nowadays Macs form less than a fifth of Apple’s products with iPhone responsible for well over a half.
It’s easy to think Apple doesn’t care too much about the Mac, and yet it’s the Mac that made Apple what it is, and it’s the Mac users who form Apple’s most loyal, and longest standing, customer base. But some of Apple’s Mac hardware hasn’t been updated for years. It’s easy to see why, going by the sales mix, but this has created uncertainty about whether Apple still values some of its smaller niche businesses. As Dilger points out, these were once considered strategically important to Apple and included audio, video, graphics and publishing professionals.
On Apple’s current Compare Mac Models page, which lists a dozen Mac products, seven are notebooks, three are iMacs and two haven’t been materially updated in years: Mac mini and Mac Pro. It’s clear the Mac Pro was designed for professional users, and really made waves when it appeared in 2013 but that’s a very long time ago in computing terms, but the little mini has done sterling duty in many pro environments as a file server. Sure, the MacBook Pro had a refresh last year, and this was significant, although not significant enough for some, but even that seemed tardy.
Meanwhile we have the uncertainty about the little Air line, which now seems like an iPad with a keyboard and ports, and the confusing MacBook, an overpriced machine (over NZ$2000!) with limited options aimed at … who, exactly? And why?
John Martellero reckons Apple has it’s eye on the ball, but it’s not the same ball everyone else has their eye on. This is Jobsian, anyway.
Where does all this leave pro users? Tim Cook has made vague promises that Apple is not forgetting its pro users but … it’s been forgetting them for a while, starting with the thoroughly mishandled launch of Final Cut Pro X that turned so many pro users against Apple. And that situation still exists, despite major efforts to redress those issues with what is now superb video editing software.
The proof is in the pudding. And we want that pudding this year, please. Because ordinary Mac users are starting to be affected by all this, too.