What happened at Apple in 2016? New products were released, and they were good, but they seemed slow in coming. Some ship dates slipped considerably: the Pencil in 2015 and then AirPods (which have only just started arriving) last year. There have been supply misjudgements which is odd for a company run by the supply-chain expert (Tim Cook), once heavily leaned-upon by Steve Jobs.
The much-anticipated late-2016 MacBook Pro certainly arrived late in the year, and although it debuted a truly useful new technology (the Touch Bar), it seemed like Apple was waiting for new processors and eventually couldn’t wait any longer. This was in the face of criticism that the MacBook Pro hadn’t been updated significantly for four years (four years!), quite a hiccup in this most stellar line of Macs. Meanwhile, iMac has started to noticeably lag, the mini looks like a very stagnated platform – and don’t even mention the overpriced, underpowered Mac Pro.
iPhone SE clearly surprised Apple with a much higher demand than expected. Forecast models seem out of sync with buyer demands, and you have to think Apple can afford great depth of talent here.
iPad (and, to be fair, all other tablets) have been languishing in sales, seemingly failing to reach the potential once promised. It’s a closed platform (of course). As the Mac Observer has observed, “Like the original Mac, Steve Jobs conceived of the iPad as a closed, friendly, appliance” but now its arc has hit the same limits the original Mac hit.
AirPort has been languishing and then, unannounced, Apple seems to have dropped its entire AirPort team, making people wonder just what is in store for their easy-to-set-up and almost flawless, not to mention attractive, Apple wifi network devices AirPort Express, AirPort Extreme and Time Capsule. Perhaps the Apple display partnership that sees the Apple Thunderbolt Display gone and the company touting products by LG in its stead (the 4K and 5K UltraFine displays) will become the new business model across wifi too. But does that mean Apple is losing its grip, or simply concentrating where it should be?
Apple has always shifted its focus around product groups, but it’s hard to believe resources are so constrained at the tech giant it can’t actually cope with long-standing product lines any more. Former Apple employee Chuq Von Raspach thinks Apple’s view of its users doesn’t match its actual users, which is quite an indictment of a company that has always excelled at using data to sell data platforms.
Apple’s approach has been super successful over the decades, and some companies like Pearl Automation have taken aspects of the Apple process and ditched others. But this poses another concern – this is yet another company created by former Apple employees.
Let’s hope that Apple has been putting its house in order for 2017.